This is how we process your personal data

This description applies irrespective of whichever company within the Castellum group owns the property to which the enquiry relates. Note, however, that the controller is the company which belongs to the region in which the property to which the enquiry relates is located. In this document “we” as well as “Castellum” shall mean the regional company. Consult the end of this document to see which companies may be controllers.

Which personal data will be processed?

Castellum compiles and processes the following data: names, telephone numbers, email addresses, your message, the company you work for, as well as any additional information which may be disclosed by you in connection with communication with Castellum concerning your enquiry (your “personal data”).

Why do we process your personal data?

Castellum processes your personal data in order to contact you as result of your enquiry and to handle any subsequent communication.

From where do we obtain personal data?

The personal data is compiled directly from you via the online form or any other channel when you submit an enquiry regarding commercial premises and in relation to any further communication which we may have with you.

Who has access to your personal data?

We have taken appropriate technical and organisational security measures to protect your personal data against, for example, loss and unauthorised access. Only persons at Castellum have access to your personal data and such will be processed only for the purposes stated above.

We may, however, share your personal data with other companies within the Castellum group with the aim of sharing relevant contacts and transferring knowledge of what has arisen in communication with you, to monitor strategic issues, statistics, etc. We may also share your personal data with our providers and other cooperation partners who perform services on our behalf. The personal data you provide to us may primarily be shared with our IT providers, for the supporting and the maintenance of our IT systems.

How long is your personal data stored?

As a general rule, your personal data is stored only for such time as your enquiry remains relevant. If your enquiry has resulted in communication regarding additional questions, the data may be stored also thereafter and as long as such communication is relevant.

What right does Castellum have to process your personal data?

The processing of your personal data is based on a balancing of interests. Castellum considers that it is entitled to process your personal data since the processing is necessary for purposes which involve Castellum’s legitimate interests.

This is our reasoning

Castellum’s legitimate interest in this case is to be able to communicate with you, a person who made enquiries about our premises. Castellum has weighed its legitimate interest against any encroachment on privacy that Castellum’s processing of your personal data might entail for you. Castellum makes the assessment that the risk of encroachment on privacy is restricted since you have personally submitted the enquiry. The personal data which is processed cannot be deemed to be particularly privacy-sensitive personal data. The personal data which is processed is also restricted to what is needed to perform the purposes of the processing of the personal data. Accordingly, Castellum makes the assessment that, following a balancing of interests, Castellum is entitled to process the personal data.

What happens if you do not provide your personal data?

It is necessary that you provide the personal data stated above to enable Castellum to contact you in response to your enquiry regarding commercial premises. If the data stated above which is obtained from you is not provided, the aforementioned measures cannot be taken by Castellum.

Your rights

You are entitled to request access to the personal data that Castellum processes about you. You are entitled to have incorrect personal data about you rectified and may request that personal data be erased. You are also entitled to object to certain processing of your personal data and to request that the processing of personal data be restricted.

If you request that Castellum restricts or erases your personal data, this may have the consequence that Castellum is unable to perform its duties. You are also entitled to request to receive your personal data in a machine-readable format with the aim of transmitting the data to another controller (referred to as data portability).

If you are dissatisfied with the way in which Castellum processes your personal data you may complain to the supervisory authority regarding Castellum’s processing of personal data.

If you have any questions concerning the way in which your personal data is processed, you are welcome to contact Castellum’s data protection team on

Controller and contact details to Castellum

The controller in respect of the processing of your personal data is the company stated in the list below which belongs to the region in which the property to which your enquiry relates is located.

  • Castellum Mitt AB; reg. no. 556121-9089, Box 1824, 701 18 Örebro
  • Castellum Stockholm AB; reg. no. 556002-8952, Box 1084, 101 39 Stockholm
  • Castellum Väst AB; reg. no. 556122-3768, Box 8725, 402 75 Gothenburg
  • Castellum Öresund AB; reg. no. 556476-7688, Box 3158, 200 22 Malmö
  • Castellum Mälardalen AB, 559292-6678, med adress Box 1187, 721 29 Västerås